We want to preface this by saying that this is not about micro-managing; this is about managing your resources (people) effectively as a business owner.

The most important thing to know and track here is the amount of time they spend by category (or client). You can find that by having them track their hours in a tool like Toggl or build your own custom solution (like we do in our program, Measure and Maximize).

Keep reading if you want more details!

What’s important to track for your team time?

• It’s important to know the big buckets of work happening in your business (Admin, Graphic Design, Copywriting, Tech, Customer Support, etc) and how much time your team members overall and individually are allocating to these areas.
• If you have more of an agency model, you can do the same thing but by client.
• We like to look at this in terms of percentage. For example, Mary spent 30% of her time last month on Customer Support work.

Why is it important to know your team time allocation?

• Better decision-making – When you have a clear understanding of where time is being spent, you can make more informed decisions about what is most important and allocate resources accordingly. This can help to ensure that the most important initiatives are being given the attention and resources they need to be successful.
• Managing workloads and identifying hiring needs – Time tracking can also provide valuable insights into the workload of each team member, allowing business owners to make informed decisions about how to distribute tasks and allocate resources. This might even mean spotting in advance that your support coach is coming up on capacity and you should start looking for a second to bring into the business.
• Improving efficiency within the business – By tracking where team members are spending their time, you can identify areas where time is being spent in a way that is not best serving the business. For example, Jen worked with a client on a team time tracking setup and custom dashboard. After implementation, we found her team of coaches was spending a large percentage of their time each month in team meetings. As the business owner, she didn’t even think about the fact that the weekly team meeting was eating into team time and that it was costing her significantly. We also found that the coaches were spending a good amount of time on administrative activities that could be outsourced to someone at a lower hourly rate. She not only was able to leverage her team more effectively to support her students more fully but was able to save money in the process.

Summary: When you can see how your team is spending their time, you can help prioritize efforts to ensure the most important things are being done first, ensure that the investment you’re making in your team is paying off, and know you have the right people doing the right things.

If you’re picking up what we’re putting down and starting to see how data is THE thing to help you make more, spend less, and create a LOT more time and spaciousness in your business, we’d love to invite you inside Measure & Maximize.

Not only will you know how to find all of this data, but you’ll learn how to automate it to a dashboard that gives you all the metrics you need in your business at the literal click of a button.

Click below to find out more 👇